As a specialist heating and plumbing company who better to look after your warranty needs than Heating Connect. We use our own engineers to attend your property and carry out any repairs and replacement parts, this reduces the costs most traditional warranty only companies face, allowing us to give first class service at a price far below what you would expect – with our boiler cover you can relax knowing that if you have a problem Heating Connect will be on hand to help.
24/7 emergency helpline
Heating and boiler breakdown insurance
Unlimited callouts for breakdowns & repairs
Network of approved engineers
Parts and labour included
Very pleased, call out engineer came within a couple of hours, job completed and issue resolved quickly.
I called them at 8:30 and the work was completed at 11:00. Very efficient and professional. Will recommend.
A speedy response from the company, engineer immediately diagnosed the problem and within 1.5 hours problem was solved. Excellent customer service.
Sorted just before Christmas. Good, friendly service thanks.
Would recommend - nice guy, communicated well and did the job quickly and efficiently. Would be happy to use again
He arrived within the time he had given, he was polite, and knew what he was doing. He did a great job. Many thanks
Fast, in time, great advices also
Just to say thank you vert much. Great service. Highly recommended. The engineer was helpful, respectful and above all explained clearly to a relative the whole progress while I was at work! Thank you. I'll definitely book again next year.
Easy to book, punctual, professional and friendly :) We will use again.
We were very pleased with the high standard of workmanship and Graham and Rob make a great team. Nothing was too much trouble and were willing to work to our requests. Overall a superb job done and good value !
Your Heating Connect policy starts on the day your application is accepted. However, there is an initial 30-day period where you cannot make a claim. This is to prevent claims on pre-existing problems and to keep premiums low.
You should be able to cancel and switch to Heating Connect assuming you are not under contract with your previous supplier. For more information, please call our sales team on 0800 044 3001
We offer the option to reduce your monthly payments by paying a £60 excess on all callouts. If you choose to take out one of our policies with a fixed £60 excess, then you will be charged £60 for each callout. This charge does not apply to subsequent visits made within 30 days, to fix the fault identified at the initial callout. There is no callout charge for your annual boiler service. For all policies with £0 excess charge there will be no charge for callouts and repairs.
In the event of an emergency, such as an uncontrolled water leak, we aim to have someone with you within two hours. For other faults, we will do our best to have someone with you on the same day if you call before 9.00am or within 24 hours of your call.
In the event of a gas leak please call the National Gas Emergency Service on 0800 111 999
Your boiler service will normally be carried out towards the annual anniversary of your policy. We try and complete the majority of boiler services between March and October following the year your policy began. When you sign up, you will be advised what month your boiler has been scheduled for and the month prior to this, we will be in touch to arrange a suitable day and time for one of our engineers to conduct it.