Questions to Ask Your Gas Boiler Engineer

If you’re looking for a new boiler, whatever the reason, it can be a daunting task. Especially if this is the first time you’ve changed it or you’re moving into a new home. Maybe you don’t know where to start, so read further and you’ll find the main questions to ask your gas boiler engineer.

In the first place, there are many factors to weigh up when buying a new boiler for your home. It isn’t the kind of purchase you make every day therefore look at it as a serious investment. There are many options to choose from. A boiler typically costs between £1900 and £3500 depending on the type and brand.

At Heating Connect, we’re flexible to each of our customers needs when it comes to getting the perfect boiler for your home. Furthermore, we can help you to make the right decision.

Before the Work

Are you Accredited and Gas Safe?

Its safety first with any gas work at your home. The first thing to do is to ask your engineer if they are accredited and gas safe. Each engineer will have a GasSafe ID to show you. This includes their photo and a date.

Equally important is to look at the back of the ID card which will tell you what appliances they are qualified to work on. You can check if they are qualified to install your new boiler.

If you wish, you can also check their registration on the GasSafe Register website by entering the 7 digit number on the ID card. Any engineer who is not registered with GasSafe is working illegally.

How Long Have You Been Trading?

Ask your engineer how long they have been trading for. Have they got plenty of experience in the industry for example.

Supporting a startup company is great, but fitting a heating system and boiler can be complex. Ideally, your engineer should have a minimum of two years experience.

Will You Give My System a Powerflush?

Does your current system need a powerflush?

Like all machines, your home’s heating system requires maintenance and cleaning. Sludge and dust can clog up the pipes in your heating system creating problems.

Power flushing is a way to clean your central heating system using special machines. Furthermore, it’s an effective way to maintain a boiler and can be done in a day using good quality equipment. Visual and chemical checks will determine if a powerflush is required.

Cold spots on the radiators, noise from the system and radiators taking a long time to heat up are a few of the basic signs of a clogged up system.

Where Will The Flue Be Installed?

A functioning boiler produces waste gases that need to be eliminated from the system.
The flue is the pipe that takes these gases out of the boiler.

As the gases can potentially be harmful, it’s important that the flue is placed where the gases cannot re-enter the property.

Similarly, the flue will direct those waste gases away from your neighbour’s homes. Your gas engineer knows the regulations. It’s worth knowing that any property with a boiler will also have a flue.

How Much Will the Work Cost?

An obvious question which needs to be communicated clearly. How much will the work cost me?

This entirely depends on which boiler you choose. Furthermore your hot water requirements, heating efficiency and even whether or not you have a gas connection are all factors.

Swapping your old unit for the same type makes for an easier installation. However, there are huge benefits in switching to a new, modern energy efficient model.

After the Work

Can I Book a Service?

Now it’s time to relax with your new boiler installed. The only thing left to consider is who is going to service your new boiler.

It’s important to get your boiler checked annually. Its safety and performance are paramount. To say nothing of saving money through keeping it working efficiently.

At Heating Connect, we recommend that you choose the engineer who installed your boiler to conduct the service for you. A regular service not only keeps the boiler functioning, it also maintains the warranty.

Moreover, some manufacturers require you to have your boiler serviced annually to keep your warranty intact.

The best time for a boiler service to take place is normally in the summer months when the weather is nicer. In addition, it helps if you’re not as reliant on your heating.

When Will I Get A Gas Safety Certificate?

A Gas Safety Certificate will be on its way to you within 28 days of your new appliance being installed. If you’re a landlord, this also informs the Local Authority that a gas appliance has been installed at the property.

The certificate includes details such as which parts of the boiler have been checked or tested. In addition to this, any problems that have arisen along with recommendations.

A gas safety certificate relates to annual safety checks.

Has the Service Book Been Filled Out?

Following the work on your boiler installation, the engineer will fill in the service book. This record ensures gas appliances at a property comply with UK gas safety regulations.

To Conclude: Questions to Ask Your Gas Boiler Engineer

Getting a boiler installation is a big investment which brings obvious benefits to your home. Not only does it improve your heating, it makes it work more efficiently and saves you money in the long run.

Having a list of questions ready for your gas boiler engineer helps you to understand exactly what the work requires. Moreover, you are in a good position to choose the right boiler for your home. Thus ensuring that its money well spent.

At Heating Connect, we communicate with you throughout the whole process. We can also help to keep any costly repairs to a minimum by regularly servicing your boiler. Our servicing plans start from as little as £50 per visit.

All our boiler installation engineers are accredited and highly experienced as well as Gas Safe registered.

Call Heating Connect for your quote now you know the right questions to ask your gas boiler engineer.

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